Privacy Policy

1. Who operates this website

This website is operated under the name Craftvale Studio. For privacy questions or requests, contact privacy@craftvalestudio.com.

2. Data we may process

Website infrastructure data

When you visit the website, hosting, network and security infrastructure may process limited technical information such as your IP address, request timestamp, requested URL, user agent and related security logs. Infrastructure providers may process this data to deliver and protect the website.

Email correspondence

If you contact us by email, we process the information you send, your contact details and any related correspondence so we can respond and maintain an appropriate record of the enquiry.

3. Cookies, analytics and advertising

This website does not use analytics, advertising trackers or profiling cookies. It does not intentionally set cookies. Hosting or security infrastructure may use technically necessary behaviour where required to deliver or protect the service, but it is not used to build advertising profiles.

4. Why we process data

Limited personal data may be processed to:

• Operate, maintain and secure the website
• Respond to enquiries and support requests
• Prevent abuse, investigate incidents and protect systems
• Take steps you request before entering into a contract
• Provide an agreed product or service
• Meet applicable legal obligations

5. Legal bases

Where the GDPR or similar law applies, processing may rely on our legitimate interests in operating and securing the website and responding to ordinary enquiries; steps requested by you before a contract; performance of a contract; or compliance with a legal obligation. The appropriate basis depends on the context.

6. Retention

Technical logs and correspondence are retained only for as long as reasonably needed for the purposes described above, including security, operational, contractual and legal needs. Retention may vary according to the nature of the information and the relevant obligation. Data is deleted or anonymised when it is no longer required where reasonably practicable.

7. Sharing and international processing

We do not sell personal data and do not create advertising profiles. Limited data may be handled by service providers supporting email, hosting, network delivery and security. Those providers may process data in other countries under their own safeguards and applicable data-protection requirements.

8. Children

This website and our business services are not directed to children, and we do not intentionally collect personal data from children.

9. Your rights

Depending on applicable law, you may have rights to access, correct, delete or restrict the use of your personal data, object to certain processing, request portability, or complain to a competent data-protection authority. These rights may be subject to legal conditions and exceptions.

To make a privacy request, email privacy@craftvalestudio.com. We may need to verify your identity before acting on a request.

10. App-specific notices

Individual Craftvale Studio apps may have their own app-specific privacy notices depending on the data they process and the integrations they use. Those notices will supplement this website policy.

11. Changes to this policy

We may update this policy as the website, products or legal requirements evolve. The effective date at the top of this page will show when the current version took effect.